Getting Help
No matter the question, we have support resources to get you the help you need
Recorded Sessions
Dr. Berry and Dr. Heiser – All Faculty Meeting (note: Presentation begins at 00:24:37 of the recording)
Kacy Burchfield – OpenLMS Training
Workshops
We are excited for the Fall semester and will be adding workshops and virtual office hours soon. Please continue to check back for more details. If you need immediate assistance please reach out to Kris or Kacy below.
Kacy Burchfield – burchfield.53@osu.edu – go.cotc.edu/kacy
Kris Read – read.23@osu.edu – http://go.cotc.edu/scheduleKris
Resource Center
Find on-demand information and tutorials about using Ohio State’s eLearning tool set at the ODEE Resource Center
IT Support
IT Support offers technical support services by providing information and troubleshooting technical problems through remote connectivity, over the phone, via e-mail, and in person. These services are limited to the campus community (Students, Faculty, and Staff) and campus-owned equipment for both The Ohio State University at Newark and Central Ohio Technical College at Newark as well as Coshocton, Mount Vernon, and Pataskala
Founders Hall Room 196
1179 University Drive
Newark, Ohio 43055
(740) 366-9244 (Office)
(740) 364-9586 (Fax)
NWK-helpdesk@osu.edu
Hours
Monday-Thursday: 7:30 AM – 8 PM
Friday: 7:30 AM – 5:00 PM
Saturday: CLOSED
Sunday: CLOSED